Shipping policy
Thank you for shopping with CD Cassimere Arts & Crafts™. Each order is created and fulfilled with care, and many products are made on demand specifically for you.
Processing Time
Most orders are processed within 2–5 business days before shipment. Orders placed on weekends or holidays will begin processing on the next business day.
Processing times may vary during holidays, product launches, or periods of high order volume.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your delivery address and the items in your order.
| Service | Estimated Delivery |
|---|---|
| Standard Shipping | 5–10 business days |
| Expedited Shipping | 2–5 business days |
Delivery estimates begin after processing is complete and are not guaranteed.
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing tracking information.
Please allow up to 48 hours for tracking updates to appear after shipment.
Made-to-Order Products
Many items offered by CD Cassimere Arts & Crafts™ are produced on demand. This helps reduce waste while allowing us to offer a growing collection of artwork, gifts, apparel, stationery, and home décor.
Because products are created specifically for each customer, processing times may vary slightly by product type.
Delays
CD Cassimere Arts & Crafts™ is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other circumstances beyond our control.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.
Email: hello@cdcassimere.com
Please include:
- Order number
- Description of the issue
- Photos of damaged items or packaging (if applicable)
We will work with our fulfillment partners to resolve the issue as quickly as possible.
Questions?
If you have questions about shipping, delivery, or your order, please contact us at:
or through the Contact page at:
cdcassimere.com/contact